The study aims at:

1) analysing approaches/frameworks to internal quality management that VET providers have (developed and) implemented in various Member States to ensure the quality of their training provision (initial and continuing VET)


2) investigating similar approaches (developed and) implemented by different sectors and companies in order to define their relevance to establishing a culture of quality (and not only of conformance) within training institutions. A handbook with guidelines, tools and concrete examples will be produced to support VET providers when implementing internal quality management.

This call has been published in the Supplement to the Official Journal of the European Union 2011/S 131-216728 of 12/07/2011.

Deadline of submitting tenders: 05/09/2011 (17h00 for hand-delivered tenders).

Requests for additional information/clarification should be received by 25/08/2011.  The answers to such requests, if any, will be published under this banner, therefore please visit Cedefop's website frequently for updates.

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Call details

Procurement type
Call for tenders
Official Publication Date
Closing date


Clarification (3) - Questions & Answers

EN 28.54 KB

Clarification (2) - Questions & Answers

EN 20.71 KB

Clarification (1) - Questions & Answers

EN 20.15 KB

Tender Dossier - Internal Quality Management

EN 610.98 KB