It provides insights for national-level policy-makers and managers into how to use the potential of information and communication technologies (ICT) to help people find training and jobs, increase their employability, and develop their competences.
Using detailed analysis of the most established and effective practices in the European Union (EU), it also offers a decision-making tool, to help readers select the best options for their local context and target group(s).
The handbook is easy to use, with rich information and tips, and offers high-level policy recommendations. It is a starting point, with more elaborate information available in the individual ICT and labour market information (LMI) case studies annexed to it.
Cedefop Acting Director Mara Brugia said: ‘I trust this tool will support national capacitation of services in education, training, employment services and other relevant organisations. I also hope this publication will encourage the take-up of the best technology has to offer in the service of EU citizens, stimulating fruitful cooperation between pioneers and the most recent adopters.’