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ICT External Services

AO/RES/SAN/ICT Services/013/09

The specifications and requirements published under this Open Tender Procedure constitute a call for tenders for the provision of  various ICT external services, divided  in 3 lots:

— Lot 1: server and desktop administration, consultancy and technical support,

— Lot 2: ICT technical project management assistance,

— Lot 3: ICT systems security services.


The services that will be provided under the framework contracts  for the 3 Lots of this tender procedure, are mainly permanent activities requiring high level of expertise to guarantee that processes, organisation, systems and tools ensure a stable ICT infrastructure in Cedefop.


This open tender has been published in the Supplement to the Official Journal of the European Communities 2010/S 133-203562 of 13/07/2010.


Deadline for submission of tenders: 24/08/2010 (17h00 for hand-delivered tenders).


The deadline for requesting clarifications (if any) from Cedefop is 09/08/2010.  The answers to the requests for clarifications concerning this call for tender, will be published under this banner. 


Please visit Cedefop's website frequently for updates.

If you are downloading these documents from our website, kindly send us an e-mail ( ) notifying us. 


Contract Award Notice - ICT External Services

EN103.64 KB

Clarification (2) - Questions and Answers

EN238.5 KB

Clarification (1) - Questions and Answers

EN57.5 KB

Tender Dossier - ICT External Services

EN557.9 KB

Call details

AO/RES/SAN/ICT Services/013/09

For any questions or clarifications, please read the frequently asked questions first, before contacting the procurement service by email mail