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ICT Support Services II



The purpose of this open invitation to tender is to conclude two framework contracts with Service Providers for various ICT services. It is divided in two (2) lots corresponding to 2 distinct ICT fields: in details provision of services for the smooth functioning and the continuous operation of the ICT Infrastructure in terms of all the Windows and Unix systems, as well as the proper documentation of the ICT procedures to comply with ICT Risk Assessment, Compliance and ICT standards. This will include monitoring of the compliance standards using automated open source Unix software that will be in line with the documentation and the procedures in place according to ISO-27000 and other EU and international IT compliance standards.

This call has been published in the Supplement to the Official Journal of the European Union 2017/S 142-291416 of 27/07/2017.

Deadline of submitting tenders: 12/09/2017 (17h00 for hand-delivered tenders).

Requests for additional information/clarification should be received by 01/09/2017.

The answers to such requests, if any, will be published under this banner, therefore please visit Cedefop's website frequently for updates.

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Contract Award Notice

EN119.28 KB

Clarification (1) - Questions & Answers

EN177.03 KB

Procurement Documents_ICTSS II

EN6.64 MB

Call details


For any questions or clarifications, please read the frequently asked questions first, before contacting the procurement service by email mail