- 2020Pilot
- 2021Implementation
- 2022Completed
Background
Due to the predicted recessionary economic development (as a result of the COVID-19 pandemic), a significant decline in the supply of apprenticeship places was expected in autumn 2020, although this varied according to sectors (and regions).
Liquidity bottlenecks, the demand situation and the general uncertainty about further economic developments, and thus the demand for skilled workers to be expected in the medium term, are seen as the primary reasons for a reduction, or even discontinuation, of the training offer from companies.
In the medium and long term, after the COVID-19 pandemic has been overcome, this reduction in training supply may lead to too few young skilled workers being trained, and the shortage of skilled workers may increase further down the line.
The Viennese gastronomy and hotel industry has been severely affected economically by the restrictions and requirements related to COVID-19. Since the start of the COVID-19 crisis in March 2020, establishments in these sectors have been completely closed for several months or have only been opened under certain conditions. Vienna, with its high share of city and conference tourism, has been particularly hard hit by the decline in overnight stays/turnover. The net overnight revenue of Vienna's hotel industry slumped by 77% in 2020, and in January 2021 the decline was 95% (compared to January of the previous year).
Against this background, the social partners in Vienna therefore decided in June 2020 to take countermeasures and presented an initial position paper on the development of a Training alliance model in the light of the COVID-19 crisis. On the basis of this paper, the two research institutes, ibw and öibf, in close cooperation with the Vienna Economic Chamber, the Vienna Chamber of Labour, the Vienna Employment Promotion Fund (waff) and the Public Employment Service (AMS), developed a concept for operational implementation, which the waff has already implemented in terms of funding.
Objectives
Two objectives are pursued:
- the measure is intended to support training companies in continuing apprenticeship training in the during the crisis of the Covid-19 pandemic, by enabling them to outsource in-company training for a certain period of time without incurring any costs;
- in addition, the number of new apprenticeship places on offer is to fall as little as possible, both for autumn 2020 and thereafter.
This results in the following policy guidelines to:
- enable apprenticeships in the economy in the medium term (and especially for autumn 2020) despite the uncertainty;
- support training companies and maintain them in the medium term;
- ensure the quality of training even in the event of short-time work or short-term company closures.
Description
In close cooperation between the Vienna Economic Chamber (WKW), the Vienna Chamber of Labour (AK), the Vienna Public Employment Service and the Vienna Employment Promotion Fund (waff), as well as conceptually supported by the two research institutes ibw and öibf, a model of a new, innovative training association was developed. It was finally implemented at the beginning of 2021, offering apprenticeship training companies the possibility of continuing their apprenticeship training for a certain period of time at no cost.
Within the framework of a training alliance, training companies can temporarily outsource their in-company training to an external training institution in the event of certain economic difficulties (according to defined criteria). The training companies do not incur any costs. The waff bears the costs for the training alliance and reimburses the training company for the proportionate training allowance for the time it is in the alliance. The training relationship between the training company and the apprentice remains in place and continues thereafter. The apprentices are trained continuously. For this purpose, a so-called association agreement (between the training company and the apprentice) is concluded, which is a legal supplement to the apprenticeship contract. This association agreement can be concluded at any time for existing or new apprenticeship contracts and enables the training company to...
In close cooperation between the Vienna Economic Chamber (WKW), the Vienna Chamber of Labour (AK), the Vienna Public Employment Service and the Vienna Employment Promotion Fund (waff), as well as conceptually supported by the two research institutes ibw and öibf, a model of a new, innovative training association was developed. It was finally implemented at the beginning of 2021, offering apprenticeship training companies the possibility of continuing their apprenticeship training for a certain period of time at no cost.
Within the framework of a training alliance, training companies can temporarily outsource their in-company training to an external training institution in the event of certain economic difficulties (according to defined criteria). The training companies do not incur any costs. The waff bears the costs for the training alliance and reimburses the training company for the proportionate training allowance for the time it is in the alliance. The training relationship between the training company and the apprentice remains in place and continues thereafter. The apprentices are trained continuously. For this purpose, a so-called association agreement (between the training company and the apprentice) is concluded, which is a legal supplement to the apprenticeship contract. This association agreement can be concluded at any time for existing or new apprenticeship contracts and enables the training company to conclude a training contract with the responsible supra-company training institution if required. This defines and regulates the design (training content, duration) of the temporary training carried out at the supra-company training institution.
The economic difficulties defined as a prerequisite for access are:
- temporary company closure due to official orders or for economic reasons;
- short-time work approved by the AMS for employees (but not for apprentices) if this means that they are not available for apprenticeship training;
- short-time work for the apprentice approved by the AMS;
- a serious decline in sales or orders that affects apprenticeship training.
As soon as at least one of the prerequisites is fulfilled, the training company can participate in the training alliance and conclude a training contract.
The outsourced training is completed in the form of modules at the external training facility. The duration of a module is 2 months. A maximum of two modules can be used per apprenticeship year (that is, a maximum of 4 months per apprenticeship year can be outsourced free of charge for teaching purposes). The modules contain selected professional content from the respective apprenticeship year and were developed by the two research institutes, ibw and öibf, in cooperation with experts (including the training institute carrying out the training) on the basis of a tried and tested competence model (KmS, Kompetenz mit System). The training content can also be adapted to the needs of the company and the apprentice in consultation with the external training institution.
For the agreed duration, the training provider takes on the tasks of the authorised instructor. The temporary transfer of the training service to the training institution can take place at any time. As a lead time for the start of the training, a maximum of 4 weeks is estimated from the conclusion of the training agreement. This period can - depending on the possibilities of the training institution - also be shortened. A lead time of 1 week applies for the premature termination of the outsourced training or a temporary interruption of the same (for the purpose of an assignment at the training company for at least 1 week).
The background to this modular concept and its time limit is the legal framework [according to the Vocational Training Act (BAG) and a maximum of 4 months' absence from in-company training is allowed per year]. Modules that are predefined in terms of content enable them to correspond with the content of the job profile of the respective apprenticeship year in the training regulation and thus also provide orientation when selecting modules.
The apprentice's compulsory vocational school attendance shall not be changed by the association. If the apprentice's attendance at vocational school falls within the agreed association period, the apprentice's income shall also be reimbursed for this period. A settlement of training costs by the association does not take place for vocational school days.
The Public Employment Service commissions one supra-company training institution for each occupational field to implement this model. The supra-company training carrier is entitled to outsource the implementation of modules to other supra-company training institutions (sub-companies).
In 2020, the model was implemented as a pilot model specifically for Vienna and the following apprenticeships: cook, restaurant specialist, gastronomy expert, hotel and catering assistant and hotel clerk. The external training facility for these apprenticeships is Weidinger and Partner, who currently carry out apprenticeships for the above-mentioned occupational field as a supra-company apprenticeship training provider.
During the crisis, the waff is paying the costs of joint training for up to 150 apprenticeships until the end of 2022. It guaranteed both the assumption of the training costs at the external training facility and the refund of the apprentice's income to guarantee that the participating companies were not charged. Originally, the waff was the only sponsor. In the meantime, the Vienna Public Employment Service has also joined the pilot phase of the training network model, which has increased the maximum number of apprenticeships that can be funded to 300.
In 2021, the Viennese training association model for the catering and hotel industry was finally implemented. The pilot project is limited to the end of 2022.
The project run until the end of 2022. However, irrespective of the pandemic, it is being discussed whether this model should be extended to other occupations or sectors if companies are temporarily unable to provide training for various reasons.
Bodies responsible
- Vienna Economic Chamber
- Vienna Employment Promotion Fund (waff)
- Vienna Public Employment Service
Target groups
Learners
- Learners in upper secondary, including apprentices
Entities providing VET
- Companies
- VET providers (all kinds)
Thematic categories
Governance of VET and lifelong learning
This thematic category looks at existing legal frameworks providing for strategic, operational – including quality assurance – and financing arrangements for VET and lifelong learning (LLL). It examines how VET and LLL-related policies are placed in broad national socioeconomic contexts and coordinate with other strategies and policies, such as economic, social and employment, growth and innovation, recovery and resilience.
This thematic category covers partnerships and collaboration networks of VET stakeholders – especially the social partners – to shape and implement VET in a country, including looking at how their roles and responsibilities for VET at national, regional and local levels are shared and distributed, ensuring an appropriate degree of autonomy for VET providers to adapt their offer.
The thematic category also includes efforts to create national, regional and sectoral skills intelligence systems (skills anticipation and graduate tracking) and using skills intelligence for making decisions about VET and LLL on quality, inclusiveness and flexibility.
This thematic sub-category refers both to formal mechanisms of stakeholder engagement in VET governance and to informal cooperation among stakeholders, which motivate shared responsibility for quality VET. Formal engagement is usually based on legally established institutional procedures that clearly define the role and responsibilities for relevant stakeholders in designing, implementing and improving VET. It also refers to establishing and increasing the degree of autonomy of VET providers for agile and flexible VET provision.
In terms of informal cooperation, the sub-category covers targeted actions by different stakeholders to promote or implement VET. This cooperation often leads to creating sustainable partnerships and making commitments for targeted actions, in line with the national context and regulation, e.g. national alliances for apprenticeships, pacts for youth or partnerships between schools and employers. It can also include initiatives and projects run by the social partners or sectoral organisations or networks of voluntary experts and executives, retired or on sabbatical, to support their peers in the fields of VET and apprenticeships, as part of the EAfA.
Modernising VET offer and delivery
This thematic category looks at what and how individuals learn, how learning content and learning outcomes in initial and continuing VET are defined, adapted and updated. First and foremost, it examines how VET standards, curricula, programmes and training courses are updated and modernised or new ones created. Updated and renewed VET content ensures that learners acquire a balanced mix of competences that address modern demands, and are more closely aligned with the realities of the labour market, including key competences, digital competences and skills for green transition and sustainability, both sector-specific and across sectors. Using learning outcomes as a basis is important to facilitate this modernisation, including modularisation of VET programmes. Updating and developing teaching and learning materials to support the above is also part of the category.
The thematic category continues to focus on strengthening high-quality and inclusive apprenticeships and work-based learning in real-life work environments and in line with the European framework for quality and effective apprenticeships. It looks at expanding apprenticeship to continuing vocational training and at developing VET programmes at EQF levels 5-8 for better permeability and lifelong learning and to support the need for higher vocational skills.
This thematic category also focuses on VET delivery through a mix of open, digital and participative learning environments, including workplaces conducive to learning, which are flexible, more adaptable to the ways individuals learn, and provide more access and outreach to various groups of learners, diversifying modes of learning and exploiting the potential of digital learning solutions and blended learning to complement face-to-face learning.
Centres of vocational excellence that connect VET to innovation and skill ecosystems and facilitate stronger cooperation with business and research also fall into this category.
This thematic sub-category covers all developments related to work-based learning (WBL) elements in VET programmes and apprenticeships which continue to be important in the policy agenda. It includes measures to stabilise the offer of apprenticeships, the implementation of the European framework for quality and effective apprenticeships, and using the EU on-demand support services and policy learning initiatives among the Member States. It also covers further expansion of apprenticeships and WBL to continuing VET (CVET), for transition to work and inclusion of vulnerable groups, and for improving citizens’ qualification levels.
Transparency and portability of VET skills and qualifications
European principles and tools, such as EQF, ESCO, ECTS, Europass and ECVET, provide a strong basis for transparency and portability of national and sectoral qualifications across Europe, including the issuing of digital diplomas and certificates.
This thematic category looks at how individuals are supported in transferring, accumulating, and validating skills and competences acquired in formal, non-formal and informal settings – including learning on the job – and in having their learning recognised towards a qualification at any point of their lives. This is only possible if qualifications are transparent and comparable and are part of comprehensive national qualifications frameworks. Availability of qualifications smaller than full and acquirable in shorter periods of time is necessary; some countries have recently worked on developing partial qualifications, microcredentials, etc.
This thematic sub-category refers to the development and implementation of qualifications that are smaller than full qualifications (alternative credentials) or are acquired in a shorter learning experience. It includes microcredentials, partial qualifications, units of learning outcomes (ECVET principle), digital badges, etc. These are owned by learners and can be combined or not to get a full qualification.
Supporting lifelong learning culture and increasing participation
Lifelong learning refers to all learning (formal, non-formal or informal) taking place at all stages in life and resulting in an improvement or update in knowledge, skills, competences and attitudes or in participation in society from a personal, civic, cultural, social or employment-related perspective (Erasmus+, Glossary of terms, https://erasmus-plus.ec.europa.eu/programme-guide/part-d/glossary-common-terms). A systemic approach to CVET is crucial to ensure adaptability to evolving demands.
This broad thematic category looks at ways of creating opportunities and ensuring access to re-skilling and upskilling pathways, allowing individuals to progress smoothly in their learning throughout their lives with better permeability between general and vocational education and training, and better integration and compatibility between initial and continuing VET and with higher education. Individuals should be supported in acquiring and updating their skills and competences and navigating easily through education and training systems. Strategies and campaigns that promote VET and LLL as an attractive and high-quality pathway, providing quality lifelong guidance and tailored support to design learning and career paths, and various incentives (financial and non-financial) to attract and support participation in VET and LLL fall into this thematic category as well.
This thematic category also includes many initiatives on making VET inclusive and ensuring equal education and training opportunities for various groups of learners, regardless of their personal and economic background and place of residence – especially those at risk of disadvantage or exclusion, such as persons with disabilities, the low-skilled and low-qualified, minorities, migrants, refugees and others.
This thematic sub-category refers to all kinds of incentives that encourage learners to take part in VET and lifelong learning; VET providers to improve, broaden and update their offer; companies to provide places for apprenticeship and work-based learning, and to stimulate and support learning of their employees. It also includes measures addressing specific challenges of small and medium-sized enterprises (SMEs) willing to create work-based learning opportunities in different sectors. Incentives can be financial (e.g. grants, allowances, tax incentives, levy/grant mechanisms, vouchers, training credits, individual learning accounts) and non-financial (e.g. information/advice on funding opportunities, technical support, mentoring).
Subsystem
Further reading
Country
Type of development
Cedefop, & ReferNet. (2025). Viennese training association model for the catering and hotel industry: Austria. In Cedefop, & ReferNet. (2025). Timeline of VET policies in Europe (2024 update) [Online tool].
https://www.cedefop.europa.eu/sk/tools/timeline-vet-policies-europe/search/38723