E-guidance portal

Policy development
Practical measure/Initiative
Croatia
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Timeline
  • 2015Implementation
  • 2016Implementation
  • 2017Implementation
  • 2018Implementation
  • 2019Implementation
  • 2020Implementation
  • 2021Implementation
  • 2022Implementation
  • 2023Implementation
  • 2024Completed
ID number
28787

Background

A brief overview of the context and rationale of the policy development, explaining why it is implemented or why it is important.

Public employment service (HZZ) offers an e-Guidance portal that complements the traditional guidance approach - which mostly relies on in-person provision - with guidance tools for independent use, adapted to a new generation of beneficiaries.

Objectives

Goals and objectives of the policy development.

The main objectives of the e-Guidance portal are to:

  1. facilitate access to information on education, training, employment and other career-related topics;
  2. offer user-friendly career guidance services for independent use;
  3. increase the number of users of guidance services.

Description

What/How/Who/For whom/When of the policy development in detail, explaining its activities and annual progress, main actors and target groups.

The e-Guidance portal, established in 2015, takes account of labour market analysis and skill needs anticipation and addresses a wide range of users, from pupils to the unemployed. It aims to provide easy access to information necessary to choose an education and training programme, look for a job, and achieve career objectives. It offers a Career compass (Kompas karijere), a tool that enables different user groups to find targeted information.

2015
Implementation
2016
Implementation
2017
Implementation
2018
Implementation
2019
Implementation

Apart from regular updates of information at the e-Guidance portal, there were no new developments in 2019. However, further development of the portal is foreseen through the project Further development and establishment of new lifelong career guidance centres (CISOK); this includes upgrading self-assessment questionnaires, developing additional descriptions of occupations and short videos on key tasks and working conditions for particular occupations.

2020
Implementation

Apart from regular updates of information at the e-Guidance portal, there were no new developments in 2020.

2021
Implementation

At the end of 2021, the activity Development and expansion of the CISOK network was included in the National recovery and resilience plan for 2021-26, which includes the upgrade of the e-Guidance portal. CISOK and HZZ use the e-Guidance portal as part of their regular career guidance practice.

2022
Implementation

The practical measure was operational and ran as regular practice.

2023
Implementation

The practical measure was operational and ran as regular practice.

2024
Completed

The practical measure was operational and ran as regular practice. As of 2025, e-guidance online services will continue to operate as part of the new career development portal (https://razvojkarijere.hzz.hr/) and form part of the standard guidance services provided by the public employment service and lifelong career guidance centres.

Bodies responsible

This section lists main bodies that are responsible for the implementation of the policy development or for its specific parts or activities, as indicated in the regulatory acts. The responsibilities are usually explained in its description.
  • Public employment service (HZZ)

Target groups

Those who are positively and directly affected by the measures of the policy development; those on the list are specifically defined in the EU VET policy documents. A policy development can be addressed to one or several target groups.

Learners

  • Learners in upper secondary, including apprentices
  • Young people not in employment, education or training (NEETs)
  • Unemployed and jobseekers

Education professionals

  • Guidance practitioners

Entities providing VET

  • VET providers (all kinds)

Thematic categories

Thematic categories capture main aspects of the decision-making and operation of national VET and LLL systems. These broad areas represent key elements that all VET and LLL systems have to different extents and in different combinations, and which come into focus depending on the EU and national priorities. Thematic categories are further divided into thematic sub-categories. Based on their description, policy developments can be assigned to one or several thematic categories.

Supporting lifelong learning culture and increasing participation

Lifelong learning refers to all learning (formal, non-formal or informal) taking place at all stages in life and resulting in an improvement or update in knowledge, skills, competences and attitudes or in participation in society from a personal, civic, cultural, social or employment-related perspective (Erasmus+, Glossary of terms, https://erasmus-plus.ec.europa.eu/programme-guide/part-d/glossary-common-terms). A systemic approach to CVET is crucial to ensure adaptability to evolving demands.

This broad thematic category looks at ways of creating opportunities and ensuring access to re-skilling and upskilling pathways, allowing individuals to progress smoothly in their learning throughout their lives with better permeability between general and vocational education and training, and better integration and compatibility between initial and continuing VET and with higher education. Individuals should be supported in acquiring and updating their skills and competences and navigating easily through education and training systems. Strategies and campaigns that promote VET and LLL as an attractive and high-quality pathway, providing quality lifelong guidance and tailored support to design learning and career paths, and various incentives (financial and non-financial) to attract and support participation in VET and LLL fall into this thematic category as well.

This thematic category also includes many initiatives on making VET inclusive and ensuring equal education and training opportunities for various groups of learners, regardless of their personal and economic background and place of residence – especially those at risk of disadvantage or exclusion, such as persons with disabilities, the low-skilled and low-qualified, minorities, migrants, refugees and others.

Promotion strategies and campaigns for VET and lifelong learning

This thematic sub-category refers to initiatives that promote VET and lifelong learning implemented at any level and by any stakeholder. It also covers measures to ensure and broaden access to information about VET to various target groups, including targeted information and promotional campaigns (e.g. for parents, adult learners, vulnerable groups). Among others, it includes national skill competitions and fairs organised to attract learners to VET.

Lifelong guidance

This thematic sub-category refers to providing high-quality lifelong learning and career guidance services, including making full use of Europass and other digital services and resources.

Subsystem

Part of the vocational education and training and lifelong learning systems the policy development applies to.
IVET
CVET

Further reading

Sources for further reading where readers can find more information on policy developments: links to official documents, dedicated websites, project pages. Some sources may only be available in national languages.
e-Usmjeravanje (e-Guidance) portal

Country

Croatia

Type of development

Policy developments are divided into three types: strategy/action plan; regulation/legislation; and practical measure/initiative.
Practical measure/Initiative
Cite as

Cedefop, & ReferNet. (2025). E-guidance portal: Croatia. In Cedefop, & ReferNet. (2025). Timeline of VET policies in Europe (2024 update) [Online tool].

https://www.cedefop.europa.eu/en/tools/timeline-vet-policies-europe/search/28787