- 2019Design
- 2020Pilot
- 2021Pilot
- 2022Pilot
- 2023Pilot
- 2024Pilot
Background
Many young people in training need continuing support, guidance and assistance. Dual training poses a special structural challenge due to the existence of two learning locations (company and vocational school). As experience shows in supra-company vocational training or in integrative forms of vocational training (such as partial qualification or extended apprenticeship), the training institutions or a so- called vocational training assistant try to take on the task of continuous coaching of apprentices and companies. They also accompany the learning progress in the vocational schools. The need for design options for such support structures has not yet been examined in regular apprenticeship training.
Although there is a range of different support structures depending on the sectors and region, in-company apprenticeship training has so far lacked comprehensive, continuous and coordinated support for apprentices to ensure progress in training and thus avoid early dropout from training.
For this reason, the social partner institutions of employers and employees (Economic Chamber, Chamber of Labour, trade unions) have suggested investigating how apprentices and companies can be supported in carrying out their training, in addition to the existing model of coaching and counselling for apprentices and companies.
Objectives
The aim of the project is to develop a concept for support structures that focuses on all actors and places of learning in apprenticeship training (company, vocational school, apprentices), quickly recognises training-related and non-apprenticeship problems and contributes to this prematurely through neutral advice and continues support during training to prevent dropout.
Description
At the suggestion of the social partners, the Ministry of Digital and Economic Affairs (BMDW) commissioned a study in 2018 to evaluate existing support structures in apprenticeship training and develop a concept for comprehensive and consistent support for apprentices and training companies throughout the entire training period.
As part of the preliminary study - carried out by ibw and öibf between 2018 and 2019 - the training supervisors scenario was developed, which will subsequently be tested in Vienna as part of a pilot for apprenticeships in the profession of painter. The training supervisors scenario takes an existing support structure in integrative vocational training as a model. In this model, disadvantaged young people and companies that accept such young people as apprentices are supported by vocational training assistants.
The role of the training supervisors will be broader and includes all training companies and apprentices with a special focus on professions and industries that have a high proportion of dropouts from apprenticeship training and a high proportion of non-appearances for the final exam. Their task is to maintain a regular exchange with apprentices, their companies, the trainers and the teachers in the vocational school about the progress of the training and possible barriers to successfully completing the apprenticeship. If necessary, they should provide advice, support and coaching. The role of...
At the suggestion of the social partners, the Ministry of Digital and Economic Affairs (BMDW) commissioned a study in 2018 to evaluate existing support structures in apprenticeship training and develop a concept for comprehensive and consistent support for apprentices and training companies throughout the entire training period.
As part of the preliminary study - carried out by ibw and öibf between 2018 and 2019 - the training supervisors scenario was developed, which will subsequently be tested in Vienna as part of a pilot for apprenticeships in the profession of painter. The training supervisors scenario takes an existing support structure in integrative vocational training as a model. In this model, disadvantaged young people and companies that accept such young people as apprentices are supported by vocational training assistants.
The role of the training supervisors will be broader and includes all training companies and apprentices with a special focus on professions and industries that have a high proportion of dropouts from apprenticeship training and a high proportion of non-appearances for the final exam. Their task is to maintain a regular exchange with apprentices, their companies, the trainers and the teachers in the vocational school about the progress of the training and possible barriers to successfully completing the apprenticeship. If necessary, they should provide advice, support and coaching. The role of the training supervisor is that of neutral observer and advisor as well as a mediator on other issues/problems (housing problems, health promotion, addiction problems, financial emergencies, debt counselling, violence prevention, etc.). Overall, training supervisors are in charge of the following:
- continual recording of existing support structures. Outreach contacts to all companies in the selected industry in a region;
- determination of the persons entrusted with the training (training managers, trainers, vocational school teachers);
- registration of all upright apprenticeships;
- clarification of the training situation in the recorded apprenticeship training relationships;
- identification of potential problems in the apprenticeship training relationship;
- regular clarification of the training progress with a special focus on apprenticeship training relationships in problem situations;
- neutral advice to the people involved in the training to develop proposals for solutions to problems together with all those involved (including the apprentices);
- contacting and arranging support structures (coaching, counselling for apprentices and companies, counselling and support facilities, training obligation until the age of 18);
- set up coordination of activities with a steering group.
In 2019, a first accompanying study was completed in the course of which a concept for the training supervisor was developed. On the basis of this concept, a pilot project was tendered for the year 2020 in the federal province of Vienna.
In 2020, the KUS network for education, social affairs, sports and culture (Kultur- und Sportverein der Wiener Berufsschulen) which is a non-profit organisation in the field of supporting and training of young people, was commissioned to carry out a pilot project for apprentices in the painters and house painters profession in Vienna.
The pilot project is based on the work/training assistance light concept, which was developed in 2019 and was renamed, by the responsible funding committee, training supervisors. The concept draws on an existing support structure in the area of integrative vocational training (extended apprenticeship period or partial qualification). Disadvantaged young people and companies who decide to take these young people into an apprenticeship are offered vocational training assistants, whose task is to prepare both contractual partners for the apprenticeship relationship and its special challenges, and to accompany them in the process of training. These assistants also take over the contact with the vocational schools and are, therefore, networked with all actors.
For the work/training assistant light, a significantly more extensive supervisory ratio (1:100) is assumed. Ideally, this support structure should be used for larger regions in a job or sector-centred manner. The task of the work/training assistant light would be to have a regular exchange on the progress of training within the selected region and industry with all apprentices who have a valid apprenticeship relationship, their training companies, trainers and the contact persons in the vocational school to remove the barriers to successful completion of the apprenticeship and, if necessary, provide advice, support and coaching. The role of the work/training assistant light is that of neutral observer and advisor. Financing can be provided through the apprenticeship funding.
In 2021, the project was still in the pilot phase. The Vienna Economic Chamber, the painters' specialist committee, the vocational school for wood, sound, paint, varnish, the Vienna Chamber of Labour, the trade union Bau-Holz and the Vienna Education Directorate act as cooperation partners of the KUS, which was commissioned to carry out the implementation. Overall, the KUS is currently cooperating with eight specialist companies as partner companies. The training supervisors act as contact persons for apprentices and companies and offer information and support on all questions relating to apprenticeships (including apprenticeship coaching, tutoring for vocational school, preparation for the final apprenticeship exam, interfaces to Viennese apprenticeship companies and the apprenticeship exchange of the Vienna Public Employment Service, subsidies for Viennese apprenticeship companies and a hotline for apprentices).
A project website has been set up where apprentices and training companies can find relevant information about the project and contact details.
In 2022, the pilot project was further implemented and continued for the profession of painter and coating technology. The KUS cooperated with 12 partner companies in 2022.
In 2023, the pilot project was continued for the profession of painter and coating technology and now includes 28 partner companies.
In 2024, the pilot project has been continued and continues to offer regular preparation courses for the final apprenticeship examination.
Bodies responsible
- Federal Ministry of Digital and Economic Affairs (BMDW) (until 2022)
- Federal Ministry of Labour and Economy (BMAW)
Target groups
Learners
- Learners in upper secondary, including apprentices
- Learners at risk of early leaving or/and early leavers
- Learners from other groups at risk of exclusion (minorities, people with fewer opportunities due to geographical location or social-economic disadvantaged position)
Entities providing VET
- Companies
- VET providers (all kinds)
Thematic categories
Modernising VET offer and delivery
This thematic category looks at what and how individuals learn, how learning content and learning outcomes in initial and continuing VET are defined, adapted and updated. First and foremost, it examines how VET standards, curricula, programmes and training courses are updated and modernised or new ones created. Updated and renewed VET content ensures that learners acquire a balanced mix of competences that address modern demands, and are more closely aligned with the realities of the labour market, including key competences, digital competences and skills for green transition and sustainability, both sector-specific and across sectors. Using learning outcomes as a basis is important to facilitate this modernisation, including modularisation of VET programmes. Updating and developing teaching and learning materials to support the above is also part of the category.
The thematic category continues to focus on strengthening high-quality and inclusive apprenticeships and work-based learning in real-life work environments and in line with the European framework for quality and effective apprenticeships. It looks at expanding apprenticeship to continuing vocational training and at developing VET programmes at EQF levels 5-8 for better permeability and lifelong learning and to support the need for higher vocational skills.
This thematic category also focuses on VET delivery through a mix of open, digital and participative learning environments, including workplaces conducive to learning, which are flexible, more adaptable to the ways individuals learn, and provide more access and outreach to various groups of learners, diversifying modes of learning and exploiting the potential of digital learning solutions and blended learning to complement face-to-face learning.
Centres of vocational excellence that connect VET to innovation and skill ecosystems and facilitate stronger cooperation with business and research also fall into this category.
This thematic sub-category covers all developments related to work-based learning (WBL) elements in VET programmes and apprenticeships which continue to be important in the policy agenda. It includes measures to stabilise the offer of apprenticeships, the implementation of the European framework for quality and effective apprenticeships, and using the EU on-demand support services and policy learning initiatives among the Member States. It also covers further expansion of apprenticeships and WBL to continuing VET (CVET), for transition to work and inclusion of vulnerable groups, and for improving citizens’ qualification levels.
Supporting lifelong learning culture and increasing participation
Lifelong learning refers to all learning (formal, non-formal or informal) taking place at all stages in life and resulting in an improvement or update in knowledge, skills, competences and attitudes or in participation in society from a personal, civic, cultural, social or employment-related perspective (Erasmus+, Glossary of terms, https://erasmus-plus.ec.europa.eu/programme-guide/part-d/glossary-common-terms). A systemic approach to CVET is crucial to ensure adaptability to evolving demands.
This broad thematic category looks at ways of creating opportunities and ensuring access to re-skilling and upskilling pathways, allowing individuals to progress smoothly in their learning throughout their lives with better permeability between general and vocational education and training, and better integration and compatibility between initial and continuing VET and with higher education. Individuals should be supported in acquiring and updating their skills and competences and navigating easily through education and training systems. Strategies and campaigns that promote VET and LLL as an attractive and high-quality pathway, providing quality lifelong guidance and tailored support to design learning and career paths, and various incentives (financial and non-financial) to attract and support participation in VET and LLL fall into this thematic category as well.
This thematic category also includes many initiatives on making VET inclusive and ensuring equal education and training opportunities for various groups of learners, regardless of their personal and economic background and place of residence – especially those at risk of disadvantage or exclusion, such as persons with disabilities, the low-skilled and low-qualified, minorities, migrants, refugees and others.
This thematic sub-category refers to all kinds of incentives that encourage learners to take part in VET and lifelong learning; VET providers to improve, broaden and update their offer; companies to provide places for apprenticeship and work-based learning, and to stimulate and support learning of their employees. It also includes measures addressing specific challenges of small and medium-sized enterprises (SMEs) willing to create work-based learning opportunities in different sectors. Incentives can be financial (e.g. grants, allowances, tax incentives, levy/grant mechanisms, vouchers, training credits, individual learning accounts) and non-financial (e.g. information/advice on funding opportunities, technical support, mentoring).
Subsystem
Further reading
Country
Type of development
Cedefop, & ReferNet. (2025). Training supervisors to support apprentices and training companies: Austria. In Cedefop, & ReferNet. (2025). Timeline of VET policies in Europe (2024 update) [Online tool].
https://www.cedefop.europa.eu/en/tools/timeline-vet-policies-europe/search/29900