quality management

In education and training, process of controlling the level of performance using performance and quality indicators, for both self-evaluation and external inspection.

Comment

Quality management in education and training is to address different issues:

  • What key outcomes have we achieved?
  • How well do we meet the needs of our stakeholders?
  • How good is our delivery of education and training processes?
  • How good is our management?
  • How good is our leadership?
  • What is our capacity for improvement?
Source

Based on HM Inspectorate of Education, 2006.

Related term(s)
quality assurance
quality management system