digital exclusion

Marginalisation of an individual – or of a group – deprived of full access and capacity to use information and communications technologies (ICT), which hinders their participation in the economic, social, and political life of the society.

Comment

Four main factors lead to digital exclusion:

  • limited access to ICT, both physical and financial;
  • lack of motivation, including the understanding of the benefits of ICT;
  • limited digital literacy;
  • lack of confidence, including regarding online security.
Source

Based on UK Government, 2015.

Related term(s)
digital economy
digital gap / digital divide
digital competence / digital skills
digital inclusion
digital participation
information and communication technology (ICT)
information and communication technology skills / ICT skills
social exclusion
social inclusion