This practical tool is a methodological guide aimed at technical and professional teams working with Roma students and guides them in terms of action and orientation.
The intervention described is a methodological proposal based on different theoretical models. The different methodological steps described in this guide are focused on the individual assessments of each participating family and on the design of an individual intervention plan (or Family Work Plan - FWP). It also includes an evaluation of performed work. The guide describes different strategies, methods, actions and techniques. In each phase the interventions are analysed in detail, highlighting the following fundamental aspects, according to a common structure:
- What is intended at this particular step of the intervention?
- What are the actions proposed that can help us overcome most common difficulties?
- What can we do?
- Key messages and ideas.
- An example of good practice for most phases.
- Warnings and what to avoid.
The intervention process is divided into phases that constitute the moments or steps considered necessary in order to achieve an adequate intervention:
- Analysing reality and disseminating the programme - the work to be done before contacting the families, to understand their environment, social context, etc. The tool provides examples of what information to collect and how.
- Attracting and recruiting families and partners - in this phase, the aim is to establish the first contact with the families and other agents involved (schools, community centres, etc.).
- Creating a bond - this section describes the relationship between the families and the programme’s professionals.
- Initial assessment - the objective is to carry out an in-depth individual assessment of each family, in order to establish tits individual intervention plan.
- Designing a Family Work Plan (FWP) and creating an alliance - a work plan is to be prepared with each family. It should be recorded in a road map to follow which include a time frame to review the planned actions, so as to include pertinent modifications.
- Implementation of the actions foreseen in the FWP - the objective is to implement the FWP: the actions planned to enable the families to increase the support provided to their children at school, as well as revisions and follow-ups.
- Follow-up and evaluation of the intervention - data, both quantitative and qualitative, are systematically collected to assess the intervention carried out regarding the implementation process’ suitability, the foreseen objectives’ degree of fulfilment and the programme’s pertinence and effectiveness. Templates and various materials are provided for the completion of the evaluation. One of the templates gives an introduction to evaluation and provides a set of steps which can be followed during the design phase. It then provides a description of “informational needs to evaluate the process”. This is divided according to the assessed criterion (effectiveness, performance or coverage) and each criterion is divided into 3 columns (“informational needs and relevant questions”, “indicator” and “data collection technique and instrument”). The same three-column format is used in the template suggesting how to evaluate the effects of the programme and its individual results.
Finally, the toolkit identifies recommended attitudes and competencies for professionals intervening with Roma families in the field of education.